F.A.Q. This section is created so you can have question and answers to some common queries about your product or service. Each link opens up a new html page in a pop-up. You will edit faq-1.htm through faq-8.htm to set this up. You can also add more FAQ pages by copying one of the existing FAQ pages and then setting a new link on this page by copying an existing link. What is the difference between pre-qualifying & pre-approval? What are credit scores? How can I increase my credit report? What if there is an error in my credit report? Why are interest rates different everyday & one source to another? Do I need flood insurance? What are your rates? What about no closing costs loans? Should I refinance?